Privacy Policy
Last Updated: 15 March 2025
At veloryntiva, we take your privacy seriously. This document explains how we collect, use, store, and protect your personal information when you interact with our financial modeling training programs and services.
This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and reflects our commitment to transparency in how we handle your data. We've written this in plain language because we believe you shouldn't need a law degree to understand what happens with your information.
Information We Collect
We collect different types of information depending on how you interact with us. Here's what we gather and why:
Personal Identification Information
When you register for our programs or contact us, we collect basic details like your name, email address, phone number, and postal address. If you're enrolling in paid courses, we'll also need billing information. This helps us communicate with you, process your enrolment, and send you course materials.
Professional and Educational Background
Because our programs focus on financial modeling for analysts, we ask about your current role, industry experience, and educational background. This helps us tailor content recommendations and connect you with peers who have similar professional interests.
Technical and Usage Data
Like most websites, we automatically collect certain technical information when you visit veloryntiva.com. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our platform's performance and understand which resources are most helpful to our learners.
What We Don't Do
We don't sell your personal information to third parties. We don't share your data with marketing companies. And we don't track you across other websites for advertising purposes.
How We Use Your Information
Your data serves specific purposes that directly support your learning experience and our ability to provide quality educational services.
Service Delivery
We use your information to process enrolments, grant access to course materials, send important updates about your program, and provide technical support when you need it.
Communication
We'll email you about course schedules, new learning resources, and relevant industry insights. You can opt out of promotional emails anytime while still receiving essential service notifications.
- Processing payments and maintaining accurate financial records
- Responding to your inquiries and support requests within reasonable timeframes
- Improving our course content based on how students engage with materials
- Ensuring platform security and preventing fraudulent activities
- Complying with legal obligations under Australian law
- Conducting research to enhance our educational methodology
We only use your information for purposes you'd reasonably expect based on our relationship with you as an educational provider.
Data Storage and Security
We store your information on secure servers located in Australia, with backup systems to protect against data loss. Our technical infrastructure includes encryption, firewalls, and access controls to prevent unauthorized access.
Security Measures
All sensitive data transmitted between your browser and our servers uses industry-standard encryption protocols. We restrict internal access to personal information to staff members who genuinely need it to perform their roles. Our team receives regular training on data protection practices.
That said, no online system is completely immune to security breaches. While we implement robust protections, we can't guarantee absolute security. If we detect any unauthorized access to your data, we'll notify you and the relevant authorities as required by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of relationship plus 7 years | Legal and tax requirements |
| Course Progress Data | Duration of relationship plus 2 years | Certificate verification and support |
| Communication Records | 3 years from last contact | Service quality and dispute resolution |
| Payment Information | 7 years from transaction | Financial record compliance |
| Technical Logs | 12 months | Security and performance monitoring |
Sharing Your Information
We only share your personal data in specific, limited circumstances. Transparency matters here, so let's be clear about when and why this happens.
Service Providers
We work with carefully selected third-party companies that help us deliver our services. This includes payment processors, email service providers, cloud hosting companies, and customer support platforms. These providers only access the information necessary to perform their specific functions and are contractually required to protect your data.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government regulation. We'll also share data if necessary to protect our legal rights, prevent fraud, or ensure the safety of our staff and students.
Business Transitions
If veloryntiva is acquired by or merges with another organization, your information may transfer to the new entity. We'd notify you before this happens and explain any changes to how your data is handled.
We don't share your personal information with other students without your explicit consent. If you participate in group projects or community forums, you control what information you choose to share in those contexts.
Your Privacy Rights
Australian privacy law gives you several rights regarding your personal information. Here's what you can do and how to exercise these rights.
Access Your Data
You can request a copy of the personal information we hold about you. We'll provide this within 30 days, usually in a portable format like PDF or CSV.
Correct Inaccuracies
If information we hold about you is wrong or outdated, you can ask us to correct it. We'll update our records promptly and notify any third parties if necessary.
Delete Your Information
You can request deletion of your personal data, subject to our legal obligations to retain certain records. We'll explain what we can and can't delete.
Object to Processing
You can object to how we use your information in certain circumstances, particularly for marketing purposes or automated decision-making.
Restrict Processing
You can ask us to temporarily restrict how we use your data while we address any concerns you've raised about accuracy or processing.
Lodge a Complaint
If you're unhappy with how we've handled your information, you can complain to the Office of the Australian Information Commissioner.
How to Exercise Your Rights
Send requests to help@veloryntiva.com with "Privacy Request" in the subject line. Include your full name and enough details for us to locate your information. We'll verify your identity before processing any requests to protect your data from unauthorized access.
We don't charge fees for most requests, though we may apply reasonable costs if your request is excessive or repetitive.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to function properly and improve your experience. Here's what you should know about them.
Essential Cookies
Some cookies are necessary for our platform to work. These remember your login status, maintain your session security, and enable core features like course navigation and progress tracking. You can't disable these without losing basic functionality.
Analytics Cookies
We use analytics tools to understand how visitors use our site. This helps us identify popular resources, spot technical issues, and make informed decisions about improvements. These cookies don't identify you personally but track general usage patterns.
Your Cookie Choices
Most browsers let you control cookies through their settings. You can block or delete cookies, though this might affect your ability to use certain features. Our platform will still work without optional cookies, but your experience may be less personalized.
Children's Privacy
Our services are designed for professional analysts and students typically over 18 years old. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 18 and interested in our programs, please have a parent or guardian contact us first.
If we discover we've inadvertently collected information from someone under 18 without proper consent, we'll delete it promptly.
International Data Transfers
Your information is primarily stored and processed in Australia. If we need to transfer data overseas for specific services, we ensure adequate protections are in place through approved mechanisms like Standard Contractual Clauses or Privacy Shield equivalents.
Any international transfers comply with Australian privacy law requirements. We'll notify you if your data will be processed outside Australia and explain the safeguards we've implemented.
Changes to This Policy
We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
The "Last Updated" date at the top of this page shows when we most recently revised the policy. We encourage you to check back occasionally to stay informed about how we protect your information.
If changes materially affect your rights or how we use your data, we'll seek your consent where required by law before implementing those changes.
Questions or Concerns?
If anything in this policy is unclear, or if you have questions about how we handle your information, we're here to help. Our team responds to privacy inquiries within two business days.